Last Updated January 1, 2020
Personal Information Collection, Use, and Disclosure
The following table describes (1) the categories of Personal Information we collect, (2) examples of the types of information that fall within each category of Personal Information collected, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information.
|Category of Personal Information||Examples||Sources Of Personal Information||Use of Personal Information||Disclosure of Personal Information|
|Identification Information||Your name, email address, postal address, telephone number.||We collect Identification Information from you.||We use Identification Information to provide the Services, process your orders, and communicate with you (including for marketing and customer service).||We disclose Identification Information to our e-commerce platform, our subscription management provider, our customer support platform, and our marketing providers.|
|Communication Information||Information included in your communications with us, such as when you attend one of our events or contact our sales or customer support teams.||We collect Communication Information from you.||We use Communication Information to communicate with you and provide you with customer service.||We disclose Communication Information to our customer support platform.|
|Online Activity Information||Your IP address, cookie, advertising, or device identifier, browser type, operating system, Internet service provider, the data and time of your visit, browsing and shopping history, and information related to your interaction with our emails and advertisements.||Our marketing and analytics providers collect Online Activity Information from you on our behalf.||We use your Online Activity Information to provide and improve the Services and for marketing.||We disclose your Online Activity Information to our analytics and marketing providers.|
California Privacy Rights
To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:
- The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
- The right to request deletion of your Personal Information;
- The right to be free from discrimination relating to the exercise of the foregoing privacy rights; and
- The right to receive a list of the Third Parties to whom we have disclosed your Personal Information for the Third Parties’ direct marketing purposes together with a list of the categories of Personal Information disclosed.
Exercising Your Rights: to exercise your privacy rights, please email us at: hello@OLLY.com or call us at 844-439-6559.
Verification: in order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.
Authorized Agents: you may submit a request to know or a request to delete your Personal Information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
3. Contact Us
If you have questions about this Notice or need to access this Notice in an alternative format, please contact us at:
OLLY, PBC 415 Jackson Street San Francisco, CA 94111