Last Updated January 1, 2020

OLLY, PBC has prepared this California Privacy Notice (the “Notice”) to inform California residents of (1) the information that relates to or could reasonably be associated with California residents or households (“Personal Information”) that we collect and how we use and disclose that information and (2) the privacy rights California residents may have relating to their Personal Information and how those rights can be exercised. This Notice is incorporated into and forms part of our Privacy Policy. By accessing or using the Services, you agree to the practices described in this Notice. If you do not agree to this Notice, please do not access the Site or otherwise use the Services. All capitalized but undefined terms shall have the meanings assigned to them in the Privacy Policy.

Personal Information Collection, Use, and Disclosure

The following table describes (1) the categories of Personal Information we collect, (2) examples of the types of information that fall within each category of Personal Information collected, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information.

Category of Personal Information Examples Sources Of Personal Information Use of Personal Information Disclosure of Personal Information
Identification Information Your name, email address, postal address, telephone number. We collect Identification Information from you. We use Identification Information to provide the Services, process your orders, and communicate with you (including for marketing and customer service). We disclose Identification Information to our e-commerce platform, our subscription management provider, our customer support platform, and our marketing providers.
Communication Information Information included in your communications with us, such as when you attend one of our events or contact our sales or customer support teams. We collect Communication Information from you. We use Communication Information to communicate with you and provide you with customer service. We disclose Communication Information to our customer support platform.
Online Activity Information Your IP address, cookie, advertising, or device identifier, browser type, operating system, Internet service provider, the data and time of your visit, browsing and shopping history, and information related to your interaction with our emails and advertisements. Our marketing and analytics providers collect Online Activity Information from you on our behalf. We use your Online Activity Information to provide and improve the Services and for marketing. We disclose your Online Activity Information to our analytics and marketing providers.

For purposes of the California Consumer Privacy Act, we do not and will not sell your personal information. Please note that we may share Personal Information in connection with a Transaction as described in our Privacy Policy.

California Privacy Rights

To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:

  • The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
  • The right to request deletion of your Personal Information;
  • The right to be free from discrimination relating to the exercise of the foregoing privacy rights; and
  • The right to receive a list of the Third Parties to whom we have disclosed your Personal Information for the Third Parties’ direct marketing purposes together with a list of the categories of Personal Information disclosed.

Exercising Your Rights: to exercise your privacy rights, please email us at: hello@OLLY.com or call us at 844-439-6559.

Verification: in order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.

Authorized Agents: you may submit a request to know or a request to delete your Personal Information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.

3. Contact Us

If you have questions about this Notice or need to access this Notice in an alternative format, please contact us at:

Email:
hello@OLLY.com

Address:
OLLY, PBC 415 Jackson Street San Francisco, CA 94111